SANAE BASRAOUI

TECHNICAL AND FUNCTIONAL PROJECT MANAGER

As a Portfolio Project Manager, I operate in a complex environment within the CIO Business Unit, focusing on the transformation and operational maintenance of information systems. My role is set within a context of technological modernization, where infrastructure migration and process optimization are strategic priorities.

• Roadmap Management: Define and manage processes related to roadmaps and products, ensuring alignment with the company’s strategic objectives.
• Team Coordination: Supervise multicultural teams across multiple locations, utilizing Agile frameworks (SAFe, Scrum), and facilitate follow-up rituals (PI Planning - Value Streams).
• Strategic Planning: Support the development of an enterprise roadmap structured around the IS Map.
• Agility and Modern Frameworks: Implement strategies and processes for projects in 5D and Agile mode, incorporating initiatives such as PI Planning and the SAFe framework.
• Analysis and Metrics: Establish, monitor, and analyze key performance indicators to ensure deliverable quality and adherence to timelines. Create dashboards for KPI tracking using tools like Jira, Superset, and Big Picture.
• Methodology Advocacy: Promote best practices and foster a culture of continuous improvement within business and technical teams.
• Project Portfolio Management: Define processes and establish governance rules for managing the company’s strategic project portfolio.
• Tool Migration: Successfully transitioned project management tools from One Two Team to Jira, automating documentation for projects and programs.
• Financial Management: Monitor budgets and control expenses (CAPEX - OPEX) while leading workshops and presentations in collaboration with financial controllers.
• Prompt engineering: process automation, implementation of automated documentation systems, and structured workflow design, and deployment of MCP (Model Context Protocol)

Management of the production team and the run of second-hand operations, as well as the migration of the technical infrastructure to GCP. Support for scaling up related to the development of the activity.

• Technical and Functional Project Management
• o Definition of the technical and functional scope of projects.
• o Strategic planning and project team management.
• o Drafting of technical architecture documents.
• Development and Deliverable Tracking
• o Coordination of developments and supervision of deliverables from service providers.
• o Implementation and monitoring of qualification and production infrastructure.
• Qualification and Validation
• o Application testing and performance benchmarking.
• o Preparation of rollout plans and validation tests for production deployment.
• o Decision-making on go/no-go for production deployments.
• Operational Support and Monitoring
• o Monitoring production deployments in collaboration with administrators.
• o Monitoring production components and setting up activity recovery probes.
• o Drafting operating manuals and operational documents.
• Functional Analysis and Documentation
• o Participation in business meetings to gather and analyze functional requirements.
• o Drafting of functional and operational documentation.

As a Technical Infrastructure Project Manager at Auchan Retail, I led strategic and innovative projects in the field of internal digital solutions. I managed the resolution of technical obsolescence within the loyalty scope, ensuring scalability to handle increased workloads during commercial operations and end-of-year activities. This included a critical version upgrade to support the substantial demands of high-volume marketing campaigns. Subsequently, I ensured the maintenance, optimization, and development of technological infrastructures dedicated to loyalty systems.

• Infrastructure Roadmap Management: Development, planning, and monitoring of the infrastructure and technical roadmap for strategic projects.
• Infrastructure Transformation: Migration of systems to an SOA model, implementation of high-availability solutions (Load Balancer), and securing data flows.
• Project Management and Coordination: Requirements analysis, planning key phases, and supervising interdependencies across cross-functional teams.
• Quality Management: Implementation of performance metrics and quality control mechanisms to ensure compliance and solution efficiency.
• Technological Obsolescence Management: Addressing the obsolescence of the technical foundation to ensure system performance and availability.
• Infrastructure Maintenance and Development: Proactive maintenance and optimization of technological infrastructures related to the loyalty scope. Development of infrastructures tailored to future needs and aligned with digital transformation goals.
• Security and Performance: Ensuring scalability during high-demand periods and enhancing infrastructure stability and scalability to guarantee continuity of strategic operations.
• Project Management and Scoping: Gathering and analyzing requirements, project scoping, and planning.
• Design and Architecture: Drafting technical architecture files and technical specifications.
• Development Tracking and Preparation: Monitoring developments with vendors, coordinating teams, and preparing qualification and production infrastructures.
• Testing, Validation, and Production Deployment: Conducting tests, benchmarks, opening data flows, preparing rollout plans, and making go/no-go decisions for production deployment. Managing production deployments and collaborating with administrators.
• Documentation and Operations: Drafting operational procedures, exploitation files, and user manuals to ensure optimal use and maintenance.
• Maintenance and Optimization: Proactive monitoring of production components by implementing probes, recovery systems, and securing data flows. Integration of Load Balancers to ensure high availability.

Project management for the client Leroy Merlin, focusing on the convergence of information systems between Leroy Merlin and the Weldom brand. The project involved implementing multiple ESB (Enterprise Service Bus) flows to enable communication between various WMS (Warehouse Management Systems). I was responsible for overseeing the project, facilitating collaboration among stakeholders from Leroy Merlin, ADEO, and Weldom to advance the deployment of an ESB information system. This system enabled the exchange of goods between different delivery tiers and ensured the convergence of the information systems for the involved brands.

• Project Management and Coordination:
• o Organizing synchronization meetings to ensure team alignment.
• o Project planning and monitoring of technical developments.
• o Leading meetings with business and/or technical teams.
• Analysis and Documentation:
• o Gathering and analyzing functional requirements during business meetings.
• o Identifying needs and centralizing requests for application improvements and system corrections.
• o Assessing the technical feasibility of business requests and translating them into technical specifications.
• Documentation and Technical Flows:
• o Drafting functional and technical specifications related to various ESB flows.

Team Leader – SNCF Management of the MCO (Maintenance en Conditions Opérationnelles) team for the client SNCF, focusing on the management of routes for various goods traveling across the network. I was responsible for upskilling a team composed of junior profiles and ensuring the fulfillment of delivery and quality commitments to the client.

• Development and Maintenance:
• o Development tasks performed in Java JEE.
• o Analysis, diagnosis, and resolution of technical incidents.
• o Deployment of developments in production during new version releases.
• Quality and Monitoring:
• o Ensured project quality using tools such as SONAR and Jenkins.
• o Supervised development progress and supported the team in improving their maturity.
• Requirements and Change Management:
• o Identified needs and participated in their formalization.
• o Contributed to change management during the transition to Agile methodology within the service center.

Maintenance of various applications related to the electricity domain, ensuring responsiveness in resolving production issues within an Agile context, operating on two-week sprints.

• Application Development and Maintenance:
• o Developed applications in Java JEE and maintained systems within the connection perimeter.
• o Created interface contracts for managing Webservice/ESB flows.
• Technical Support:
• o Conducted analysis, diagnosis, and resolution of technical incidents.
• o Managed production deployments of delivered developments during new version releases.
• Quality Assurance:
• o Monitored and improved project quality using tools such as SONAR and Jenkins.

Management of a team split between India and France to deliver various projects in the regulatory sector for the client Oney. I was responsible for ensuring the correct application of functional specifications, drafting technical specifications, distributing development tasks, providing functional and technical support, managing regressions, meeting quality and deadline commitments, as well as overseeing production deployments and post-production maintenance of the applications.

• Design and Development:
• o Technical and functional design of regulatory and rebranding projects.
• o Development of interface contracts for Webservice/ESB flows.
• o Definition of business rules within Webservice/ESB components, including interactions with external modules.
• o Development using Java, JEE, Maven, Spring Batch, with mainframe and ESB integration.
• Team Management and Coordination:
• o Managed an international team (7 in India and 4 in France), including task allocation, priority setting, technical support, and commitment tracking.
• o Provided technical and functional training to the offshore team and facilitated learning workshops.
• o Supported new team members and contributed to the organization of the Franco-Indian service center.
• Production Deployment and Client Support:
• o Conducted pre-estimations and scoring for new projects.
• o Managed application production deployments and monitored their rollout.
• o Organized and facilitated business meetings to support clients in proposing and implementing evolutions.